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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Matthew LaTorre

August 29, 2023

5  out of  5 rating by Matthew LaTorre
"Friendly people who care about their customers!"

Melanie Baker

July 18, 2023

5  out of  5 rating by Melanie Baker
"Mr. Freeman and his office made my transition from my old insurance company to State Farm smooth and easy."

Brooke Ramos

June 19, 2023

5  out of  5 rating by Brooke Ramos
"Max with Shannon Freemon's State Farm team helped educate us on the ins and outs of our bundled home/auto policies and got us great rates! We really needed to lessen our insurance costs due to our previous provider hiking them up so much and Max was a huge resource!"

Dana Brown

May 18, 2023

5  out of  5 rating by Dana Brown
"Absoulutely Outstanding service !!! Have been with State Farm for years without any problems. My house along with my cars are covered with good rates. Shannon Freeman's office is by far the most competent, courteous company I've dealt with. Phone calls, messages are answered promptly and any issues handled without attitude! Good customer service is hard to come by these days and I just wanted to let him know it is Appreciated. Road side service is not oo bad either. Would definately recommend if in the market."

Jordan Yee

March 13, 2023

5  out of  5 rating by Jordan Yee
"Shannon Freeman is an excellent State Farm agent with a dedicated staff and team in the N Charleston area."
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bill perper

February 10, 2023

5  out of  5 rating by bill perper
"Febuary 3 totaled car 500 miles from home.. Feb 4 state farm called to pick up rental car at 8am. Febuary 5 a Sunday , they called and totaled vehicle. It was such a relief to have things taken care of in such a quick and through way. Thank you Shannon and Demetric for keeping me current and covered, insurance can be confusing, but they always looked after me and my family."

caroline kennedy

October 20, 2022

5  out of  5 rating by caroline kennedy
"Anytime I have a problem with anything, Shannon or one of his team members will always help me to solve the issue, no matter what.I have been a satisfied customer for years. Excellent service!"

Tiffany Berry

August 6, 2022

5  out of  5 rating by Tiffany Berry
"Shannon is AMAZING"

Ashley Rivers

June 29, 2022

5  out of  5 rating by Ashley Rivers
"Staff is friendly"

David Bowers

April 26, 2022

5  out of  5 rating by David Bowers
"Always there to help. Responsive and Friendly. Best ever."

Elizabeth Finlayson

November 11, 2021

5  out of  5 rating by Elizabeth Finlayson
"Always professional and helpful."


October 7, 2021

5  out of  5 rating by J V
"Shannon called me back after some miss understanding! He values his customers! Why I'll keep doing business!"

Reeva Ransom

May 20, 2021

5  out of  5 rating by Reeva Ransom
"Sheena was very helpful and empathetic. She made me feel better after our conversation and she clarified everything."

Jake Brown

March 24, 2021

5  out of  5 rating by Jake Brown
"Shannon Freeman is an incredible insurance agent. He and his office have always been ready to help with anything we needed including car, homeowners, and flood insurance. They have gone the extra mile on multiple occasions to make sure everything was simple for my family. From setup to emergencies to moving, I give Shannon Freeman my highest possible recommendation. You will be glad you chose him."

Collin Rumph

February 24, 2021

5  out of  5 rating by Collin Rumph
"Shannon Freeman is knowledgeable, quick to respond and was able to provide the best rates for our needs. Shannon has been a pleasure to work with. We look forward to doing business with him for many years. Thank you, Shannon!!"

Ken The Barber

October 13, 2020

5  out of  5 rating by Ken The Barber
"Very friendly and polite and he takes care of his clients"

Donna Selvyn

August 21, 2020

5  out of  5 rating by Donna Selvyn
"I have been with Mr. Freeman since Mr. Washington passed, I have received nothing but quality service from Mr. Freeman and his staff. They always go above and beyond to ensure I am well covered affordably."

Richard Snyder

July 26, 2020

5  out of  5 rating by Richard Snyder
"Shannon and his team are the best in the business and I trust them like a good neighbor! They are always courteous, helpful, and friendly. They are very knowledgeable and have great advice on any questions you may have. I highly recommend them!"

Diana Khachab

July 18, 2020

5  out of  5 rating by Diana Khachab
"I have had State Farm Insurance for about 35 years . I moved to South Carolina 5 years ago transferring my policy to Shannon Freeman’s team . Unfortunately shortly after moving here my new home had a major policy claim .Mr. Freeman and his team went above and beyond to assist me . Even contacting me while he was on vacation. Their ability to service their client and make you feel heard is Top Notch . I would definitely recommend Shannon Freeman‘s team for all of my insurance needs."

Christina bradham

July 16, 2020

5  out of  5 rating by Christina bradham
"My husband and I have our home and 5 automobiles insured with Shannon Freeman's State Farm. Professional customer service at all times. He is quick to return phone calls and gives excellent advice reference coverage. It doesn't hurt that he's a Clemson Tiger!"

R Edwards

July 9, 2020

5  out of  5 rating by R Edwards
"Shannon is a longtime friend and trusted agent. We have numerous policies with State Farm due to our relationship with Shannon. He’s very proactive and ensures our best interests are always covered."

James York

June 24, 2020

5  out of  5 rating by James York
"Shannon is one of those guys that makes you feel like you’re his only client. He’s very tentative to your needs and he goes the extra mile to take care of his clients. Unfortunately we can only give him five stars because he deserves 10 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️James York."

Nickisha Woodward

June 24, 2020

5  out of  5 rating by Nickisha Woodward
"Shannon and his team have amazing customer service! They are responsive, intuitive, and extremely knowledgeable. As an insurance defense attorney I could not recommend a better agency to provide you with full service insurance options from auto, home or life. Additionally, when I have called upon him to help the local community he has always jumped at the opportunity!"

Amanda Harsh

April 2, 2020

5  out of  5 rating by Amanda Harsh
"This office is great!!"

Juan Gordon

October 12, 2019

5  out of  5 rating by Juan Gordon
"Best in class"