State Farm® Insurance Agent Shannon Freeman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rhonda Keitt
October 26, 2026
5
out of
5
rating by Rhonda Keitt
"Having been a part of the State Farm family since 2007, I have always had my questions answered and received guidance in the direction I needed. Upon the retirement of my original agent and the assignment of a new contact agent, the Team did not skip a beat!! I have added various products over the years and the service from any Team member (whomever answered the phone or in person) has been professional, kind and listened to my concerns, if I had any. I have been more than pleased to be a member of this great Team!!"
We responded:
"Rhonda,
It's truly heartwarming to hear about your positive experiences with us since 2007! We're delighted to know that our team has consistently provided you with the guidance and service you deserve, even through changes. Thank you for your continued trust and for being such a valued part of our State Farm family.
- Shannon"
Angela Robinson
October 20, 2026
5
out of
5
rating by Angela Robinson
"I have had only positive experiences with the Shannon Freeman State Farm Agency for the past few years. Demetric and Shannon are very experienced, knowledgeable and extremely professtional, which are rare qualities for business people to possess nowadays. Both of them always respond to phone calls and emails in a timely fashion with patience and kindness. Whatever auto or home insurance issues I have encountered over the years, the issues were always handled promptly and proficiently. I would recommend this insurance agency with no reservations to anyone in need of auto or home insurance reservations."
We responded:
"Angela,
What a joy to hear about your positive experiences with our agency over the years! We're delighted to know that our team's professionalism and timely responses have made a difference for you. Thank you for your kind words and for recommending us for auto and home insurance. Your support means the world to us.
- Shannon"
Ma’korie Hamilton
October 8, 2026
5
out of
5
rating by Ma’korie Hamilton
"I've going to this insurance company since I got my permit (20 years)always so willing to help always there when you need them and always got the right answers for the questions that I have we thank you and we appreciate the work you'll do for us"
We responded:
"Ma’korie,
Thank you so much for your kind words and for being with us for 20 years! It's wonderful to hear that you've felt supported and received the answers you needed throughout your journey with us. We truly appreciate your trust and look forward to continuing to assist you with your insurance needs.
- Shannon"
Bea
October 1, 2026
1
out of
5
rating by Bea
"I learned my lesson dealing with this company and they will never get another dime from me again!!!"
We responded:
"Bea, so sorry this was your experience. Our office prides ourselves on great customer experiences. I know you did your transaction online, but If we can be of assistance in future hope my office can personally assist you and exceed expectations. "
Cullen S
September 29, 2026
5
out of
5
rating by Cullen S
"Max was friendly, patient, and genuinely helpful. Great experience with State Farm. 5-Stars!"
We responded:
"Cullen,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that everything went smoothly and that you felt supported. We truly appreciate your feedback and look forward to assisting you with any of your insurance needs in the future.
- Shannon"
Tabitha hayes
September 24, 2026
5
out of
5
rating by Tabitha hayes
"Where do you begin Mrs.Maureen is magnificent I could be going through personal life difficulties & by the end of the call I’ve done forgot how hard life was just for the moment! Pleaseeeeee never change who you are, you are definitely a breath of fresh air and heaven sent!!!"
We responded:
"Tabitha,
Thank you so much for your heartwarming words! It's wonderful to hear how Mrs. Maureen has made such a positive impact on your day. We truly appreciate your kind feedback and are thrilled to know that she brings a bit of sunshine into your life. We're here for you whenever you need us!
- Shannon"
Cass Farnsworth
September 23, 2026
5
out of
5
rating by Cass Farnsworth
"It is always a pleasure dealing with Maureen when I call. She is always so friendly and we always have a great laugh before we hang up the phone!!"
We responded:
"Cass,
Thank you so much for sharing your delightful experience! It's wonderful to hear that every call with Maureen brings a smile to your face and a good laugh. We're thrilled to have such a positive impact on your day. Looking forward to many more cheerful conversations!
- Shannon"
Alexandria
August 31, 2026
5
out of
5
rating by Alexandria
"What an amazing experience I just had with Maureen and Shannon! Thank you so much for always being so helpful, pleasant, and kind. I appreciate you both and wish you nothing but success!
Alexandria"
We responded:
"Alexandria,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience with us. It's our pleasure to be helpful, pleasant, and kind, and your kind words mean the world to us. We appreciate you too and wish you all the best!
- Shannon"
James Andrade
August 21, 2026
5
out of
5
rating by James Andrade
"These are the best to do business. Your treated like an old friend with genuine concern. Miss Maureen is like family"
We responded:
"James,
Thank you so much for your wonderful feedback! It's heartwarming to hear that you feel like part of the family and that you experience genuine care when working with us. We truly value your trust and are delighted to have you as part of our community. If there's anything you need regarding your insurance, we're always here to help.
- Shannon"
Tamara Collier
August 14, 2026
5
out of
5
rating by Tamara Collier
"In 2023 we moved all of our policies (1 home & 5 auto)from Progressive to Mr. Freeman’s State Farm and saved $1,000 just in the first year with all of our auto’s decreasing annually since. Everyone in the office is friendly, professional, and knowledgeable! Demetric & Shannon have always given me cost saving advice & treated us like family! They just surpassed the competition & haven’t let us down☺️"
We responded:
"Tamara Thank you for trusting us to protect your family! It has been such a pleasure working with you and we look forward to helping you for years to come."
Ciarra B
July 22, 2026
5
out of
5
rating by Ciarra B
"My agent Demetric is amazing!! Mrs Maureen is an absolute angel and its a pleasure speaking with them and they're so helpful 💘💘"
We responded:
"Ciarra, Thank you so much for the kind words. Demetric and Maureen take great pride in helping each and every client we serve! Appreciate you being with us.
"
Sharie Singleton
July 15, 2026
5
out of
5
rating by Sharie Singleton
"The staff at Shannon Freeman State Farm are amazing I've been a client over 20t plus years with this company. Great coverage, outstanding products to fit any needs you have. I would recommend their services to all my family and friends to this company!!!"
We responded:
"Sharie,
Thank you so much for your kind words and for being a valued part of our office for over 20 years! We're thrilled to hear that you've had such a positive experience with our team and the coverage options we offer. Your recommendation to family and friends means the world to us. We're here to help with any of your insurance needs, so don't hesitate to reach out anytime.
- Shannon"
Olga Adams
July 13, 2026
5
out of
5
rating by Olga Adams
"Maureen Giogio, she is always top notch. A real pleasure to talk with when making a payment. She is very knowledgeable about the business and takes proper care."
We responded:
"Olga,
Thank you so much for your wonderful feedback! It's fantastic to hear that your experience with Maureen has been so positive. We're thrilled to know that she has been able to assist you with your payments and that her knowledge and care have made a difference. We truly appreciate your kind words and your support.
- Shannon"
Von C
July 12, 2026
5
out of
5
rating by Von C
"I have had a wonderful experience working with Shannon Freeman at State Farm for over a decade. He seamlessly handled all of my coverage including auto, renter's, home and life insurance policies. He made a complex process incredibly simple and took the time to ensure that my family and assets are fully protected. He's very knowledgeable and cares about your peace of mind. I highly recommend him if you're looking for great reliable agent"
We responded:
"They you so much Von C for the kind words. It has been a pleasure and honor working with you for over a decade. "
Amy Boulton
June 12, 2026
5
out of
5
rating by Amy Boulton
"Shannon Freeman and his staff are the best agents ever. I can text them and they reply right away. They have the best rates too. I highly recommend them!"
We responded:
"Amy,
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you find our team responsive and helpful. It's wonderful to know that you feel confident recommending us. Your feedback truly means a lot to us!"
Jason Howard
May 27, 2026
5
out of
5
rating by Jason Howard
"Excellent customer service and Max was very helpful and efficient creating 2 new policies for me. In my opinion Max is a “ROCKSTAR behind a desk”!! Thanks Max and Thanks State Farm!"
We responded:
"Thanks so much for the kind words Jason. So glad to hear that Max made your transition smooth. Welcome to the area and if you need anything don't hesitate to contact us!"
TJ Eller
April 30, 2026
5
out of
5
rating by TJ Eller
"Everyone there is always so helpful when i call and even when I had to and take them report they got what they needed from me and let me get out. There's a reason I have stuck with them this long."
We responded:
"Thanks so much TJ. It has been such a pleasure working with you for so many years. If you ever need anything don't hesitate to reach out. "
Marco A
April 27, 2026
5
out of
5
rating by Marco A
"The entire team at this location is phenomenal! Totally family friendly and extremely proficient! However, my favorite employee is Maureen ❤️"
We responded:
"Marco, Thanks so much for the kind review! "
Ciara Male
April 14, 2026
5
out of
5
rating by Ciara Male
"I've had the pleasure of meeting the entire team! Everyone is amazing and so friendly! Their experience and knowledge can't be matched! Highly recommend!"
We responded:
"Thanks so much Ciara for the 5 star review! You are greatly appreciated."
des h
April 10, 2026
5
out of
5
rating by des h
"I love this office! I’ve been with them for years, and they truly treat you like family. Demetric always makes adding policies or making changes easy and cost-efficient. Maureen is the sweetest, I’m always happy to speak with her whenever I call. Sometimes I have to remind myself she’s at work because we could talk for hours lol!
Overall, they provide great customer service. Highly recommend!"
We responded:
"Desiree, Thank You so much for recognizing Demetric and Maureen. I actually heard you and Maureen on the phone and I started laughing. You are truly a great person and we appreciate you trusting us all these years with your insurance and financial services!"
Teri Bell
April 10, 2026
5
out of
5
rating by Teri Bell
"Always have a VIP experience with Shannon & his Team !"
We responded:
"Teri, Thanks so much for the recognition. It has been a pleasure working with you for several years now. I look forward to us collaborating in the future to continue to help people throughout the state. "
Jessica Pratt
April 10, 2026
5
out of
5
rating by Jessica Pratt
"Been working with Mr. Freeman for the past year and it has been smooth riding! He's always been kind, every one in office is so welcoming and informative as well. Best experience ive had with an insurance company since ive started driving. You are more than just a contract here, they really look out for you."
We responded:
"Jessica, Thank You so much for the kind words. It is always a pleasure working with you and we look forward to being here for you. If you need anything don't hesitate to reach out. "
William Golden
April 3, 2026
1
out of
5
rating by William Golden
"Most unprofessional misinformed insurance agency I have ever experienced hands down
I've been a state farm customer for almost 30 years and I honestly considered leaving state farm do to the incompetent idiotic actions and treatment I received from Shannon freeman
Do yourself a HUGE FAVOR and keep looking for a agent and agency!"
We responded:
"William disappointed in seeing this after helping you the past 6 yearsthrough personal situations.. We offer a service for a price. That contract must be met unfortunately"
Alexandra Wooden
March 21, 2026
5
out of
5
rating by Alexandra Wooden
"Shannon Freeman at state farm is the best! She's so helpful.She has a wonderful personality.It's a pleasure to do business with the company."
We responded:
"Thanks so much for the kind review on Maureen! She is truly the best! We appreciate you and look forward to serving you for years to come. "
Nikita Manigault
February 13, 2026
5
out of
5
rating by Nikita Manigault
"Mr. Freeman and his staff are very knowledgeable of insurance etc. There always friendly and eager to find solutions. I love this staff dearly."
We responded:
"Thank you for your kind words, Nikita! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! Call us anytime. - Shannon "